Why You Need VoIP

When the air pressure coming from your mouth is positive (ex. blowing air) the microphone is pushed in causing the signal (sine wave) to become positive. When there is no pressure the diaphragm returns to its resting position causing the signal (sine wave) to become negative. This constant modulation is sent from your phone to the other phone electrically and is applied to the phone speaker. The speaker on the other end vibrates creating sound. For those who are very technical people, yes I understand, this is not necessarily the most accurate description but I think we can agree it’s suitable.

1. Provides phone service over a pair of copper wires.
2. Similar to a home stereo speaker wire but much thinner.
3. Calls are controlled by a series of sophisticated switches. Imagine the old black and white photo of the operator at the desk with all the wires. The new DCM100 switches are very powerful and capable routing thousand of calls simultaneously.

1. The best example of managed VoIP in Manitoba is Shaw Communications. Their website is a little confusing in that it says you don’t need an internet connection for this service. The reality is, when they install your phone service they are installing an internet connection. The modem they are installing looks physically different as it has a battery back up installed.
2. The phone calls are transferred between cities using Shaw’s network (where available). Again, in order to shed some clarity, I’d like to point out that if you are calling someone in a non-shaw service area or someone with another provider, your phone call can no longer be guaranteed.
3. To Shaws credit, if you’re a Shaw customer in Winnipeg, calling a Shaw customer in Calgary, you are very likely going to have great service. Same thing for a Winnipeg to Winnipeg call.
4. This is a great, no nonsense, everything is taken care of for you service. We frequently use Shaw phone lines where they are most appropriate.

Today however, there are a number of pros and cons to pure VoIP. However, with a little knowledge and planning, we can start utilizing this technology. I’d like to point out, the Province of Ontario offices are utilizing pure VoIP and the City of Winnipeg has recently announced they are abandoning their analog provider for a pure VoIP solution. The reality is, most fortune 500 companies are already using pure VoIP. I would like to see this move to my target market of small and medium sized business.

Negatives

There are a number of reasons why I would not recommend having pure VoIP installed, as much as I obviously favor this system.
1. This is the most important reason (TAKE NOTE). There are lots, and lots, and lots of really, really, bad VoIP providers out there. They have given the VoIP industry a very bad reputation.
2. If you don’t know what you’re doing, and you try to setup your network for data and voice on your own, you will almost certainly fail. You will come to hate VoIP and the possibilities and tell all your friends that VoIP is terrible.
3. Because you went on your own and failed and ported your service back to another provider, you will spend more than you need to for the rest of your life.

I felt like I should have worked out some dramatic music to play in the background during those last three point. Could be I’ve gone over the top but look through forums, look at what peoples are saying about VoIP.
– Sounds like a CB radio, only one person can talk at at time.
– Calls Dropped.
– Ugg, why did I do this, I went back to telus and have never been happier.

Positives

Well, now that I’ve sold you on never using VoIP, lets talk about why this is the only phone system you should ever use.
1. First and foremost, the economy of the lines is unbeatable. Because a VoIP phone provider is not actually running cables to your house or supporting a citywide network, the cost of running the service is substantially reduced.
2. The options are so far beyond what’s being offered by the major telco’s it’s almost laughable for me to think about going back. I can setup automatic fail over on the server side. If my building burns down, all calls will automatically start routing to my back up number. In my case by back up number is my cell phone.
3. There’s an app for Blackberry, iPhone, and Android so you can place and receive calls from your work number on your cell phone. It’s great to be able to place a call from a cell but being able to place that call and maintain business continuity is amazing. The customer received the call as if it is coming from NRM Telecom even when it’s really coming from my cell. Additionally, if your cell phone does not included unlimited long distance, you don’t have to worry as all calls placed using the app will route through your business plan and be charged at work. Side note, almost every VoIP product NRM sells included Canadian and U.S. long distance with some exclusions.
4. VoIP phone lines use so little data, the statement that it will slow down your internet is just absurd. The average S.I.P. (enterprise VoIP) line uses 80 Kbps of data per line. The slowest internet package you can get from MTS is 250 Kbps.

To get an idea of how much more bandwidth you probably have than what you need, here’s a brief list of the standard MTS internet plans as of the writing of this post.
Light – 250 Kbps both download and upload
Lighting – Depends on where you live, if you have ADSL service, VDSL2 or Fiber.
Lighting ADSL – 7000 Kbps download and 700 Kbps upload.
Lighting VDSL – 10,000 Kbps download and 2000 upload.

At home, because I require a static IP, I have the Business Professional Plan on the VDSL2 platform. I get 25,000 Kbps download and 2,000 upload.

As you can see. Even the package with the lowest amount of bandwidth available is more than enough for a couple lines.

Take note, not all VoIP providers are the same.

NRM has redundant servers in the U.S., Hong Kong, and the United Kingdom.

All our lines are 911 compliant and adhere to CRTC regulations

We can offer both fax and modem over VoIP affording us the greatest flexibility when working with your system.

We come and install the system for you, yes there is a charge but the long term savings is going to offset the cost in spades.

We have the expertise to blend systems. This means we can offer you a system with greater reliability than a traditional phone company. This blended system only starts to be cost effective when installing about 7 phone lines. The long and short is that we are capable of configuring a load balanced network to work with two internet connections, one from two different providers. So if one company has an outage, the other network with carry the load till it’s
repaired. This system can fail but the redundancy offers superior uptime, something a dedicated carrier cannot offer.